SERVICE REPRESENTATIVES, NORTH AMERICA
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Operating Manuals
SANYO operating manuals are available upon request. Please have your model number and serial number available when contacting SANYO.
Parts Information
SANYO replacement parts are available directly through SANYO or your authorized SANYO service representative organizations. Please have your model number and serial number available when contacting SANYO or your authorized service representative.
Parts Order Form.pdf Easy to use form for customers that have never ordered before. We need all orders in writing by email at service@sna.sanyo.com or by fax 630-238-0139. For part numbers, pricing, availability, or a parts list please call Technical Support at 800-858-8442 ext 48299.
Service Training Information
SANYO Biomedical offers field service training courses to third party and in-house service providers on all laboratory products offered in the North American Market.
Our field training courses are directed toward refrigeration, electronic and biomedical technicians already familiar with the basics of troubleshooting refrigeration and/or electronic equipment and can be customized to reflect the needs of the individuals being trained.
SANYO provides a comprehensive approach that includes theory and hands on instruction to maximize the benefits in the least amount of time, utilizing the latest technology available through a variety of media. We recognize the fact that skilled trades people are a valuable asset to the institutions they are servicing. Our unique field training approach allows for proper training on equipment without the disruption and expense of having your skilled people unavailable for long stretches of time, often associated with factory training. Lunches and Breaks will be provided as well as dinner and entertainment for one night during each session.
At the completion of the training course, attendees will be given a written test on the content of the course. Those who score 70% or higher will be given a certificate and wallet card certifying that they are factory authorized to perform repairs on the SANYO Equipment that they have been trained on. All others will be given certificates indicating that they have attended the course.
At SANYO, we realize that to remain leaders in our industry, we must ensure that the quality of our product is maintained through the integrity of our service offerings and the network of individuals who support our product in the field with the most up-to-date information available. Therefore, we offer our training courses at minimal cost to qualified individuals and institutions. Visit the training section to learn what classes are currently being offered and for registration information.
Main Office
SANYO Biomedical and Environmental Solutions
1300 Michael Drive
Suite A
Wood Dale, IL 60191 USA
Toll-Free USA 800-858-8442
Fax 630-238-0139
info@sna.sanyo.com
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