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FAQS
Common Questions and Answers
- My stereos display lights are flashing. How do I get that to stop?
- I cannot get my am/fm tuner channels to tune in.
- Can I hook up a VCR or Television to my Stereo so I can hear the sound from those units to my speakers?
- Can I hook more external speakers to my Stereo?
- Can I set my clock without the remote?
- I press the repeat button on the remote and it does not repeat the song track?
- I cannot locate my AC power cord in the box.
- I cannot locate my remote in the box.
- My one disc unit's front display does not light up.
- Where can I obtain an owners manual for my product?
If you do not see your question or problem listed here, our Customer Service staff is waiting to assist you.
SANYO Entertainment (DVD, Audio, Video)
Tel: (800) 813-3435
7:30am - 4:00pm CT Mon-Fri
1. My stereos display lights are flashing. How do I get that to stop?
Set your clock on the stereo with your remote.
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2. I cannot get my am/fm tuner channels to tune in.
Make sure both your Antennas are properly connected. Try changing the area in which stereo is positioned for clearer reception.
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3. Can I hook up a VCR or Television to my Stereo so I can hear the sound from those units to my speakers?
Yes, as long as your TV/VCR is equipped with a left and right audio output jacks. Connect your video input jacks to your video inputs on your stereo.
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4. Can I hook more external speakers to my Stereo?
No, this system cannot support any additional external speakers.
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5. Can I set my clock without the remote?
No, you will need the remote to set the clock. Remotes are available by calling customer service at 1.800.813.3435
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6. I press the repeat button on the remote and it does not repeat the song track?
Pressing the repeat button will repeat the entire disc, not just one track.
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7. I cannot locate my AC power cord in the box.
Your power cord is located in the battery compartment.
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8. I cannot locate my remote in the box.
Your remote is located on the top Styrofoam piece in its located slot.
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9. My one disc unit's front display does not light up.
On our 1-disc units our front display does not light up.
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10. Where can I obtain an owners manual for my product?
You can go to http://us.SANYO.com/entertainment/audiosystems/, or you can contact Customer Service at 1-800-813-3435
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